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We asked 2,000+ C-suite leaders what they want from HR – here’s what they said

It feels like 2023 is the year that HR leaders such as CHROs are being looked to as the perfect successors for outgoing CEOs. The Make-a-Wish Foundation, Chanel and General Motors have all recently appointed ex-HR leaders to the position.

If this is the case, why do only 50% of executives say their HR teams aren’t very involved in business strategy? We spoke to 2,200 C-suite leaders and 4,500 HR managers to find out.

1. Executives need to involve HR more in strategy
While nearly 70% of C-suite leaders say their HR department will be more important in future, over half admit that they don’t know how to use their HR team as effectively and strategically as they would like to.

2. HR teams don’t feel valued and it’s causing attrition
Two thirds of HR managers felt valued more during the peak of the pandemic than today, while 60% say their strategic influence has reduced since then.

This shift has far-reaching implications: 50% of HR managers don’t feel HR’s input is valued, 70% wish it had a bigger influence. The result is frustration and attrition – 40% of HR managers are planning to leave their job in the next 6-12 months.

3. The C-suite need to provide more for HR teams
HR teams expressed that they would like to see a few key changes from their executives in order to move to a more strategic position:

4. AI can help empower but not replace HR teams
Executives are open to the power of AI and its ability to make HR more efficient, but HR teams are worried. Here’s what they said:

5. HR teams need to focus on C-suite’s goals
To gain executive buy-in, HR teams need to focus on the goals that executives want to accomplish:

  • Proactively advising on people strategy in relation to business issues (39%)
  • Supporting to improve employee engagement and productivity (38%)
  • Providing better insights on people and business performance (37%)

Want to learn more? Read the study, free.

Hannah Popham
Senior Content Marketing Manager
Personio

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